There’s nothing more frustrating than checking into a hotel for the start of a great holiday to find that the room that you have been allocated is not up to scratch.

Some people to avoid confrontation will simple put up with this and just make a note not to stay in the hotel again but I really feel that if you are paying for a product and a certain level of services that is what you are entitled to and you should raise any issues you have to avoid ruining your holiday.

The first thing to do if there is a few minor issues, such as cleanliness issues or not enough of something in the room, is to go to reception and tell them which room you’re are in and what is needed. Be honest with them, if you are not happy in the room that you are in ask to switch rooms and state what you require in the room (as per what you paid for on booking).

If the hotel is not being particularly helpful then ask to speak to a manager and tell them, calmly but firmly that if the issues cannot be resolved and the room that you have been given is either not fit for purpose or not as it was advertised then you will be going elsewhere and not paying for the room. If the hotel tries to levy any charges on you for doing this simply explain that you would be happy to go to trading standards with your complaints or publicise on social media/trip advisor if they would rather.

Even the most difficult hotel staff won’t want the bad publicity so sometimes this can just get you the resolution you were after.